Multi-Site Leadership
Context. Two fuel-retail sites needed consistent operating standards, strong performance, and coordinated leadership across approximately 60 employees.
Role. Manager across both sites — people, performance, safety, and daily execution.
Outcome. Gold Retailer recognition twice, approximately 55% fuel-volume growth, 300%+ convenience-store growth, and 100% mystery-motorist audit performance.
Startup & Cloud Credits
Context. A growing technology company needed to control infrastructure cost without slowing product development, with startup credit programs available but not fully explored.
Role. Opportunity owner and application coordinator across programs.
Outcome. $100K in AWS credits secured, with additional infrastructure programs secured or pursued.
Travel Operations Manual
Context. A growing travel business needed its day-to-day processes captured in one practical operating system so bookings, customer support, onboarding, and recurring workflows could be handled consistently.
Role. Operations and systems owner — mapping the work, documenting processes, and building the manual in Notion.
Outcome. A clearer and more repeatable operating system that reduced reliance on undocumented knowledge and made day-to-day execution easier to follow.
Employee Relocation to Estonia
Context. An employee relocation required coordinated work across employment, immigration, documentation, company requirements, and practical arrival needs.
Role. Coordinator across the employee, company, immigration requirements, documentation, and external stakeholders.
Outcome. A structured relocation process with clearer steps, fewer surprises, and a smoother arrival for the employee.
Bitcoin Wallet Prototype
Context. I wanted to deepen my understanding of Bitcoin wallet architecture, product workflows, and the Arkade ecosystem by building something functional rather than only studying the concepts.
Role. Independent builder — from concept and product requirements through implementation, testing, and documentation.
Outcome. A working prototype that strengthened my understanding of wallet architecture, Bitcoin product workflows, and how technical concepts translate into user-facing products.
Finance Cockpit
Context. Contractor payments, cash flow, and multi-currency Bitcoin and fiat activity lived across spreadsheets, financial platforms, and message threads, with no single view for operational finance decisions.
Role. Designer and builder — finance logic, workflows, reporting structure, and product experience.
Outcome. Improved visibility into financial position, upcoming cash requirements, budgets, and operating decisions across fiat and Bitcoin.
Local Supplier Initiative
Context. The convenience-retail business had an opportunity to diversify its product assortment while giving local small businesses a route into the store.
Role. Initiative owner across research, government outreach, supplier engagement, and product integration.
Outcome. Broadened the supplier base, introduced locally sourced products, and created new commercial relationships with small businesses.
$150K+ Recovery
Context. A large digital-advertising portfolio had discrepancies across account balances, payment tracking, and refunds, creating material amounts that required investigation and follow-through.
Role. Owned audit, reconciliation, evidence, escalation, and end-to-end recovery follow-through.
Outcome. Recovered more than $150,000 while strengthening financial controls and billing visibility.
Bitcoin Industry Event
Context. An industry event for approximately 70 attendees required coordinated planning across vendors, logistics, attendee requirements, budget, and on-site delivery.
Role. Operations lead across planning, budget, vendors, logistics, attendee requirements, and execution.
Outcome. Delivered an approximately 70-person industry event with logistics, vendors, attendee requirements, and execution coordinated through one operating plan.
Fuel Retail Site Bid & Handover
Context. A competitive fuel-retail opportunity required a full business case, market analysis, financial assumptions, and operating model, followed by a structured transition into live operations.
Role. Project lead across business planning, bid development, on-site handover, and transition into operations.
Outcome. Helped secure the site, supported a structured operational transition, and later drove approximately 55% fuel-volume growth and 400% food-service sales growth.
